Family Resources
Thank you for visiting the Family Resources page. We look forward to welcoming your student for a summer abroad experience. Study abroad is an opportunity to discover a new city and country, broaden ways of thinking, and experience new cultures and ways of being in the world. It is exciting and sometimes challenging to think about the transition to a new place, but we hope the following links and resources, designed to provide helpful information and important contacts, will ease the process. Please note that each program operates within NYU's Global Network and your student will have access to health and wellness resources, and a team of trained professionals at each step of the journey.
The Family Member's Role in Study Away
Families form an integral part of the study away experience by supporting their student’s choice to embark on this academic and life-enriching endeavor. Here are some specific ways to show support and be involved in the process:
- Make sure your student is on top of their visa paperwork. Detailed information can be found on the Office of Global Services Visas for NYU Study Abroad website in addition to personalized advice that is shared with students through their Study Away Portal.
- Assist with flight arrangements. Talk with your student about their plans and book early to secure preferred travel and flights.
- Develop a plan for communicating during the time abroad and discuss how you will handle family emergencies that may arise while your student is away.
- Once approved to enroll for a summer abroad program, students are directed to a unique Study Away Portal with an online checklist to help them complete necessary tasks on time. Remind your student to stay on top of their requirements.
- Review the other resources found on this page and contact us with any questions ahead of your student's planned semester away.
Please note: We would like you to be involved in your student’s pre-departure and study abroad experience, but please understand that FERPA and HIPAA regulations prevent us from sharing certain types of student information, even with parents and legal guardians.
Important Study Abroad Resources
Contact Information
- CAS Summer Abroad Email: cas.summerabroad@nyu.edu
- NYU Office of Global Programs Email: global.programs@nyu.edu
- NYU Office of Global Services Email: ogs@nyu.edu, outbound.shortterm@nyu.edu
- NYU Office of Financial Aid Email: financial.aid@nyu.edu
- NYU Office of the Bursar Email: bursar.studentaccounts@nyu.edu
- NYU Office of the Registrar Email: registrar@nyu.edu.
Health, Safety, and Wellness Abroad
Your student's safety and well-being are very important to us. Below, please find important links and resources to assist with any questions you may have about services available to your student while abroad.
All students studying with NYU Global Programs at locations based outside of the U.S. are enrolled at no additional cost in international health coverage through GeoBlue. In addition to GeoBlue, all students are expected to maintain valid domestic health insurance over the course of their semester away. Students usually maintain the domestic insurance coverage that is offered through either their home institution or their parent/guardian’s insurance plan. GeoBlue is valid only for the dates of your study away program.
Withdrawing from a Summer Abroad Program
We understand sometimes students need to make changes to their summer plans, and our office wants to assist in that process.
If your student needs to withdraw from the program, prior to departure:
- Student must contact program email alias (located on the program page) to communicate his or her intention to withdraw in writing.
- If the student has registered for summer abroad courses, he or she should check Albert and Bursar bill to ensure that the courses have been removed and all associated charges have been dropped.
- If the student has registered for summer housing, he or she should check to ensure the housing application has been cancelled.
If your student needs to withdraw from the program, after the start date:
- The student should inform NYU site staff and the faculty director of their intention to withdraw.
- The student must submit the program cancellation form in their Study Away Portal.
- NYU staff will assist in withdrawal process and return to home country, as necessary.
Program Refunds
CAS Summer Abroad programs follow NYU’s Office of the Bursar policy for summer tuition refunds.
Tuition refunds are sent by check to a student’s permanent address by default; this is the permanent address as listed in the NYU system. If you would prefer direct deposit of your refund, please carefully read the instructions for information on how to set up a direct deposit for your refund on the Bursar's website.
Students who withdraw during the program dates will be responsible for prorated housing charges based on actual usage.
Housing refunds are sent by check to a student’s permanent address by default; this is the permanent address as listed in the NYU system. If you would prefer direct deposit of your refund, please carefully read the instructions for information on how to set up a direct deposit for your refund on the Bursar's website.
After the program start date, program and activity fees can not be refunded. Before the program start date, email the CAS Summer Abroad Team at cas.summerabroad@nyu.edu for information on how to recieve a refund for program and activities fees.